Crafted Japan Support
Support information for Crafted Japan app users
This page provides support information for customers using Crafted Japan, the self-guided tour app from BluePlanet. The app helps travelers review booked itineraries, day-by-day schedules, hotel locations, FAQ content, and travel support information during their trip.
What you can do in the app
- Sign in with your reservation number and the password set for your booking.
- View your booked tour itinerary together with weather information.
- Review detailed day-by-day schedules during your trip.
- Check hotel location details linked with Google Maps.
- Access FAQ and travel support information, including emergency contact guidance.
Privacy Policy
For information about how personal data is collected, used, stored, and protected, please review our Privacy Policy.
View Privacy PolicyContact
If you need assistance with the app or your booking access, please contact us at:
selfguided-tour@or.kntct.comTo help us assist you quickly, please include your reservation number, name, device type (iPhone or Android), and a brief description of the issue.